_{Last Updated: 15 May 2025}

Welcome to Swastik Sales. By accessing or using our website [www.swastiksales.com] ("Site"), purchasing our products, or engaging with our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our website or services.

1. General Overview
Swastik Sales ("we," "our," or "us") operates as a supplier and distributor of industrial raw materials including paper rolls, plastic granules, fabric rolls, and metal coils. We serve both businesses (B2B) and individuals (B2C) through direct purchase, inquiries, and online orders via our WooCommerce-enabled platform.
These Terms & Conditions govern your interaction with our digital platform, including but not limited to product browsing, account creation, placing orders, and contacting our sales team.

2. Eligibility and User Account
To purchase from our site, you must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
When you register an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these terms or engage in suspicious activity.

3. Product Information and Availability
We strive to present accurate information regarding our products, including descriptions, specifications, and availability. However, we do not guarantee that all details are 100% error-free. Product images are for representation purposes only. Colors and packaging may vary slightly based on supplier batches.
Availability is subject to stock levels and import cycles. We reserve the right to limit quantities or discontinue products without prior notice.

4. Pricing and Payment
All prices listed on our website are in Indian Rupees (INR) and are exclusive of applicable taxes, shipping fees, and duties unless otherwise stated.
We accept multiple forms of payment through secure gateways. Payment must be made in full at the time of placing an order unless you have a pre-approved commercial agreement with us.
In case of a pricing error, we reserve the right to cancel the order and issue a refund.

5. Order Fulfillment and Delivery
For B2B clients, order fulfillment timelines are mutually agreed upon during negotiation or via formal indent. For B2C customers, we aim to dispatch in-stock items within 2–5 business days.
Delivery times may vary depending on your location and product type. Delays due to customs, weather, strikes, or logistic constraints are beyond our control, and we shall not be held liable for such occurrences.

6. Returns, Cancellations, and Refunds
We offer return and refund options subject to specific conditions:
Returns must be initiated within 7 days of delivery.
The product must be unused, unaltered, and returned in original packaging.
Customized or cut-size orders are non-returnable unless damaged or defective.
For cancellations, contact us before dispatch. Once shipped, the order cannot be canceled.
Refunds will be processed to the original payment method within 7–10 working days after we receive the returned item.

7. Intellectual Property
All content on this website, including text, images, product descriptions, logos, and visual design, is the property of Swastik Sales and protected under applicable copyright and trademark laws. Unauthorized use, copying, or distribution is strictly prohibited.

8. Limitation of Liability
Swastik Sales shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products. Our maximum liability is limited to the total amount paid by the customer for the specific order in question.

9. Third-Party Links and Tools
Our website may contain links to third-party websites or tools for convenience, such as payment gateways or logistics tracking. We are not responsible for the content or practices of these third-party platforms. Your use of such services is at your own risk.

10. Changes to Terms
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on this page. Continued use of the website constitutes your acceptance of the revised terms.

11. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., Mumbai or Ahmedabad].

12. Contact Information
For any queries related to these Terms, please contact us at:

Swastik Sales
Email: [insert email]
Phone: [insert phone number]
Address: [insert office address]